As a result of an agreement between the Procon-SP Foundation and Enel Distribuição São Paulo, consumers who are in default with the electricity bill will not have their power supply cut off. The agreement is valid until August 31.
The measure has been taken to make customers have more time to negotiate the installment of open accounts with Enel. The agreement also aims to end the queues at the power company's service stations, which has more than 55,000 negative consumer complaints registered in Procon-SP.
Enel, which is the distributor of electricity in 24 municipalities in the metropolitan region of São Paulo, will resume sending the warnings delinquency for consumers who have outstanding debts from September. According to the company, the customer will have up to 15 days to enter contact and make a trade before the power cut is made.ACESSE AS REDES DA PANORAMA OFFSHORE: